Help & Developer Support Desk
Welcome to the official support channel for Pinku Lab. Find instant troubleshooting steps, license key recovery, or reach out to our engineering desk.
License Key & Library
Lookup existing purchases, download signed binaries, or check license status.
Access My Library →Account Deletion
Submit a formal request to purge all app data and license account records.
Deletion Request Form →Direct Email Support
24-hour turnaround on technical tickets and developer inquiries.
pinkunayak01@gmail.comFrequently Asked Questions
How do I activate my paid software license key?
After completing your one-time purchase via Razorpay, your license key is displayed on the success screen and emailed to your inbox. Open your software (e.g. NEXUS DevStudio) on Windows, click 'License & Activation' in the menu, paste your key, and click Activate. No internet is required after initial activation.
Can I transfer my license to a new PC?
Yes! Pinku Lab desktop licenses allow installation on up to 3 personal machines simultaneously. If you upgrade to a new computer, you can re-use your existing license key or redownload the latest installer from our Library page.
Are Android apps updated via Google Play?
Yes. All our live Android apps receive automated updates through the Google Play Store. If you installed via our direct universal APK channel, you can download newer APK releases directly from our /apps catalog without losing your local database.
How do I request a refund if a tool doesn't work on my system?
We offer a 7-day money-back guarantee for software technical defects. Simply email pinkunayak01@gmail.com with your Razorpay Payment ID or Order ID, and our team will process your refund.
How do I permanently delete my account or in-app data?
You can wipe all data directly within any of our apps using the 1-Tap 'Clear Data' button in Settings, or submit a request at our Account Deletion page.
Product Version History & Changelogs
Version changelogs will appear here automatically when application builds are released.